Understanding Automatic Renewals and Refunds
When you subscribe to a service on Clicky Vicky, your account is set up as an auto-renewing subscription and it is clearly mention under the payment button. This means that recurring billing is authorized during the checkout process to ensure uninterrupted access to your services.
Note: At checkout, you'll see a statement like the one below. The plan length and price in it change depending on the plan you choose, 2 weeks, 4 weeks or 8 weeks.
"For better service, we have automatically applied a discount to your first payment.
By proceeding to checkout, you agree to automatic subscription renewal. Your first 4-Week plan will be charged at a discounted rate of $29.89. After the initial discount period, ClickyVicky will automatically continue your plan and charge a standard subscription fee of $79.99/1 month to your selected payment method until you cancel. You can cancel your subscription at any time to avoid further charges. See Terms & Conditions and Privacy Policy for details."
The exact plan and price shown depend on the plan you choose.
To keep you informed, Clicky Vicky sends an automated renewal reminder to your registered email address a few days before the renewal date. This reminder provides you with the opportunity to review your subscription and cancel if you do not wish to continue.
Key Points to Remember:
Automatic Renewal Authorization: By completing the checkout process, you agree to recurring billing for your subscription.
Renewal Notifications: You will receive an email reminder before the renewal date, allowing time to cancel if needed.
Cancellation Options: You can cancel your subscription at any time to avoid future charges.
Receipts/Invoices: Your receipts and invoices clearly show the word "monthly," which confirms that your plan is a subscription.
These measures are designed to provide transparency and control over your subscription. If you believe you were charged in error or have concerns about unauthorized transactions, you can contact Clicky Vicky's support team for assistance with refunds or disputes. For more details on managing your subscription or requesting a refund, please visit our Help Center.