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Trouble logging in after purchase

What to check if you can't log in to Clicky Vicky right after purchasing.

Just purchased Clicky Vicky and can't get into your account? Here's exactly what to check.

How do I create my account after purchasing?

Right after you pay, you're taken to a create account screen. Use the exact same email address you used to make your Clicky Vicky purchase, then set a password.

Create your account using the same email address you used to pay.

  • Enter the same email address you used to pay, choose a password, and confirm it.

Note: After purchasing, you need to create your account using Sign Up and use the same email address you used during the purchase.

Why can't I log in?

The most common cause is a typo in the email address, or using a different email than the one you paid with. Double check both match exactly. Additionally, check your spam, promotions, or other folders for any missed welcome or confirmation emails.

What if I'm still stuck?

See How to reset your password or find your account email article if you're not sure which email you used, or contact Clicky Vicky support with a description of what's happening. You can also request a resend of the missing email to your registered email address or an alternative one.

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