If Clicky Vicky isn't the right fit for your business anymore, you can cancel your subscription in just a couple of taps, right from the chat inside your account.
How do I cancel my subscription?
Log in to your Clicky Vicky account. From the menu on the left, click Get Support.
A support panel opens. Click Send us a message to start a conversation.
If you've messaged us before, you'll see your past conversations first. Tap Send us a message again at the bottom to start a new one.
Our AI agent assistant, will ask what you need help with. Tap Cancel Subscription.
AI Agent will ask you to confirm. Tap Yes, and AI agent cancels your subscription for you.
You'll get a message confirming the exact date your access ends.
Note: The AI agent might also share the Customer Portal URL for you to cancel the subscription. You can login to the portal and cancel the subscription your self.
Is there a faster way to cancel?
Yes, and it's the quickest route if you're already logged in.
Log in to Clicky Vicky and go to Settings, then Billing.
Click Manage or cancel subscription. This opens your billing page with our billing partner, Stripe, straight away, no email link needed.
Cancel your subscription from there. Your access continues until the end of your current billing period, same as above.
What happens after I cancel?
Your access doesn't stop right away. You can keep using Clicky Vicky until the end of your current billing period, then it won't renew.
Will I still be charged?
No. Once your current billing period ends, no further charges go through.
What if I can't log in?
You can still reach the same billing page by email.
Type in the same email address you used when you signed up for Clicky Vicky and paid for your subscription, then tap Send.
Stripe emails you a secure link, no password needed. Click that link to open your billing page, then cancel from there.