If something in Clicky Vicky isn't working right, chat not responding, content posting to the wrong place, or the page looking off, here's what to try first.
What should I try first?
Log out of Clicky Vicky, then log back in.
Clear your browser's cache and cookies, then reload the page.
Try a different browser if the issue continues.
Ask Vicky isn't responding in chat
Try the steps in What should I try first above. If Ask Vicky still isn't responding, contact support with a description of what happened and a screenshot if you can.
Content is posting to the wrong social account
This usually means a social connection is pointing at the wrong page or profile, rather than a display problem. See Fixing a social account connected to the wrong page for the exact steps to reconnect it correctly.
Something on the page looks broken or won't load properly
Try the steps in What should I try first above. If it still looks wrong, contact support with a screenshot showing what you're seeing.
What if none of this fixes it?
Contact Clicky Vicky support with a description of what's happening and a screenshot if you can. That helps our team figure out what's going on much faster.